tekom - Europe
13. March 2024 | tekom Netherlands

First Aid: Principles and Actions for Resolving Team Conflicts

Event information | Registration

Tech comm team members often come from widely varying thematic and cultural backgrounds to be able to deliver the best work possible. However, the higher the diversity, the higher the probability that communication issues and conflicts arise within – or between – tech comm teams. Resolving these issues, and helping teams to do this on their own, is a sustainable method to raise efficiency, productivity, and of course well-being at work.

Based on 20+ years of experience in communications coaching, software engineering and psychotherapy, Mathias presents some general principles and concrete actions steps to help you resolve and prevent conflicts, to and level up team communication. This works both for issues within your teams and those between your and your customers’ teams.

About the online workshop

Note that this is not a webinar, but a live workshop: after an introduction and some foundations, we’ll work though at least one of the participants’ issues during the workshops and take concrete steps to resolve it, so everyone can watch, listen and learn. Participants will receive a short questionnaire about a week before the workshop so that I can fine-tune the content according to your needs. For any questions you might have in advance, get in touch: hidontospamme@gowaway.maul.fyi

Target audience

This workshop is open for managers and non-managers alike, and I explicitly invite team leads, Directors of technical communication or after-sales and similar roles as this will maximize the value you get out of this workshop.

About the presenter

Mathias Maul is half linguist, half computer scientist and half brain debugger. After spending many years as software engineer, marketer and psychotherapist, he specialises in strategy consulting and communication coaching for technical teams. He teaches coaching and marketing at universities in Hamburg and Düsseldorf. Since 2017, he speaks at tekom/tcworld events and was published in technische kommunikation and tcworld magazine. https://maul.fyi

Event information

Date of the event
13.03.2024 | 14:00 - 15:30
Event location
Online
Speaker
Mathias Maul
Available seats
23
Contact person
Sarina Herrmann
Contact email
netherlandsdontospamme@gowaway.tekom.eu
Download schedule

Download.ics

Conditions of Participation

With the registration and participation in the event you accept the conditions of participation for country organization events and information on data protection.

Schedule overview

Registration Deadline

The registration deadline has passed.