On-Demand Webinars
The library contains recordings of our past webinars that you can watch at any time. This is a service exclusively for our members and you need to login to 'my tekom' to watch the recording.
Technical Writing
Connected content: the object-oriented way
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Ekaterina Mitova ,Dimiter "Jimmy" Simov
We are all familiar with the task-based documentation approach. Writing about user tasks, however, is much better and easier when we understand the objects that users need to perform these tasks. We...
Tools and Technologies
Getting more technical
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Ben Mansheim
Understanding how developers and devops work and how it can help us to make docs.
User Experience
Gründen Sie Ihre eigene Community – Plattformen für soziale Benutzerassistenz kombinieren
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Steffen Mayfarth
Plattformen für soziale Benutzerassistenz gibt es reichlich – jede mit ihren eigenen Stärken und Schwächen. Deswegen ist die Auswahl der richtigen Plattform wichtig. Doch vielleicht sollten Sie nicht...
Technical Writing
Single Sourcing - the Sequel
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Sarah O'Keefe
In this presentation, you'll learn about the promise of single sourcing--consistent output to a variety of channels from one content repository--and the challenges of this approach in today's complex...
Technical Writing
People 4.0 – peer-to-peer work instructions in an Industry 4.0
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Jorim Rademaker
While a lot of companies invest in the creation of work instructions, updating them is a pain, and in the end, they often remain unused. Instead, operators are turning to one another for guidance....
User Experience
Connected content: the object-oriented way
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Dimiter "Jimmy" Simov ,Ekaterina Mitova
We are all familiar with the task-based documentation approach. Writing about user tasks, however, is much better and easier when we understand the objects that users need to perform these tasks. We...
Tools and Technologies
Videos for Writers: How-To
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Iskren Asenov ,Dragomir Anachkov
The webinar “Videos for Writers: How-To” aims to inspire you to make videos. We'll share insights and tricks from our personal experience combined with some general tips on video creation. Our quirky...
Technical Writing
Let's move tech writing to its proper position!
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Thomas Bro-Rasmussen
“I guess we all acknowledge the importance of our field: technical writing. It's not that hard. We are the experts, we dig into seemingly impossible tasks to get the myriad of manuals out in time. In...
Standards and Legislation
Developing Information for Use in 2020
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Ferry Vermeulen
The year 2020 will be the year where two standards on user instructions (the EN ISO 20607 an EN IEC/IEEE 82079-1:2019) became part of the European standardisation network. Besides that, the new...
Software Documentation
Software Quality Assurance Documentation and Software Testing Documentation
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Monica Chis
Quality Assurance (QA) and Quality Control (QC) are 2 very important topics for any product and for any industry. The focus of this webinar is on creating documentation for Quality assurance and...