The library contains recordings of our past webinars that you can watch at any time. This is a service exclusively for our members and you need to login to 'my tekom' to watch the recording.
Defining the meaning of quality in documentation – a research recap
What is actually “high-quality documentation”? Does it mean you have no spelling mistakes? Or that the documentation is correct? Or something else? What do technical writers understand when they speak...
Product overviews vs. getting started tutorials - striking a balance between read-first and try-first user behaviors
This presentation focuses on balancing action with narration: How to find the right balance between action-oriented task writing and big picture narrative product overviews — both of which seem to be...
Standards and Legislation
Let’s talk about the Machinery Regulation Draft - Panel Discussion
Tiziana Sicilia ,Alessandro Pratelli ,Paolo Antonio Tobaldo ,Dr. Claudia Klumpp ,Jens-Uwe Heuer James
Instructions in electronic form are technically possible, but in practice the unclear legal situation and market surveillance authorities stand in the way.
The European Commission published a first...
Prof. Dr. Gertrud Grünwied
Gertrud Grünwied gibt zu Beginn einen Überblick über Arten und Medien moderner Software-Dokumentation, User Assistance und App-Hilfen. Dann führt sie neue Konzepte der Nutzer-Einbindung bei Wikis,...
The new Machinery Directive with its proposals focusing on Instructions for Use
In this webinar you will learn about:
- AI and what to keep in mind when developing instructions.
- Will machines be able to communicate with operators and give instructions?
- How shall the...
Understanding the Psychology of Design: A Cognitive Approach to Usability
We continually perform different mental processes when using objects – everything from coffee cups to web interfaces. These psychological dynamics affect the expectations we have for usability –...
The Pains of Composition: How to write your best documentation in a collaborative world
Creating content is difficult. It's an outpouring of the mind and soul onto a canvas. This process is challenging enough in private, and becomes increasingly difficult when writing in a collaborative...
Bake a Little Documentation Love into Your Product
That little bit of extra love and care is what turns a dessert into a delight. So what about your product? Why not bake some of that sweet, sweet documentation right in? Together, we'll learn that the...
Tools and Technologies ,Intelligent Information
Erste Schritte mit dem iiRDS Open Toolkit
Fabienne Lange ,Mariell Längle
Das neue iiRDS Open Toolkit ermöglicht es, verschiedenste Inhalte mit iiRDS-Metadaten einfach und schnell auszuzeichnen und das Ergebnis als iiRDS-konforme Pakete zu generieren.
Next-gen Analytics for Technical Content - Three use cases that shed the light on your documentation and transform your company business
Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are eclipsed by...