tekom - Europe
23. June 2025 | tekom Israel

"AI Gone Wrong, Gone Right and the Gray in Between" and "The Craft of Defining and Tracking Quality Metrics"

Event information | Registration

Topic 1:

AI Gone Wrong and AI Gone Right and the Gray In Between
Presenter: Paula Stern

 

There are some basic phrases that come up again and again when you ask tech writers about AI. After so many years of waiting to implement an AI strategy, many companies have decided to dive in and embrace the new. We're told not to fear AI, that AI can enhance your business capabilities, improve your output, save you time and more. Or, we are told that AI is going to replace you. The truth of AI is somewhere in the middle, the grey in between. This presentation explores the impact of AI on technical writing, highlighting successes, failures, and ethical challenges. The gray zone addresses dual-use technologies, plagiarism risks, and balancing AI efficiency with human oversight. It emphasizes the need for ethical AI deployment, industry standards, and upskilling technical writers.


Topic 2:

The Craft of Defining and Tracking Quality Metrics
Presenter: Rick Teplitz

Organizations can uncover the quality of their documentation through intentional effort, definition and collaboration. This session will ask the question of just what is quality in relation to documentation and user content, discuss practical ways of measuring and tracking quality including possible datapoints, review options for reporting to management, and putting into all the elements into place ongoing reporting.

Moderated by: Yoni Palmer, VP tekom Israel

Event information

Date of the event
23.06.2025 | 10:00 - 12:00 (Asia/Jerusalem (UTC +2))
23.06.2025 | 09:00 - 11:00 (Europe/Amsterdam, Berlin, Rom, Stockholm, Wien(Default))
Event location
HaMahshev St 3, Netanya, 4250465
Please come to the 4th floor auditorium
Speaker
Rick Teplitz, Paula Stern
Available seats
52
Contact person
Paula Stern
Contact email
pauladontospamme@gowaway.writepoint.com
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With the registration and participation in the event you accept the conditions of participation for country organization events and information on data protection.

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