Dive into the key insights from the IUNTC talk by Prof. Quan Zhou (Metropolitan State University). This summary explores how cognitive biases—systematic thinking errors—affect users' interactions with instruction manuals. Using the RFACPR framework (Retainment, Focus, Association, Compatibility, Prospect, Relatedness), Dr. Zhou highlights how these biases influence information retention, attention, and decision-making, offering valuable takeaways for improving technical documentation.
Around 60 people, tekom members, and interested TC professionals and students took part in the anniversary event of tekom Romania on October 25 in Cluj-Napoca.
“We are tekom” is now also becoming a reality in our e-mail communication. Last weekend, we changed our mail domain from @tekom.de to @tekom.org for all employees of the office - regardless of whether they work for tekom Deutschland e.V., tekom Europe e.V. or tcworld GmbH.
From Monday, July 22, you receive e-mails from the office from the address @tekom.org - no longer @tekom.de. Please change the data you have saved in your systems accordingly.
If you overlook this, don't worry, nothing will be lost: a forwarding service has been set up for the old addresses.
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Join the International University Network in Technical Communication (IUNTC) now: The network will facilitate online meetings, mentoring partnerships, and research projects and dissemination of university teachers and staff throughout Europe. Learn more and read the summaries of the previos online meetings.
Webinars support our members and interested persons in their professional development. They deliver the same high-quality content as our on-site events, with the convenience of being easily accessible online to technical writers across the globe. Speakers are subject matter experts, and the level ranges from beginner to expert.
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'technical communication' on the Internet - refresh your knowledge now!
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From its definition and traditional topics such as terminology and standards right through to pioneering intelligent information and Industry 4.0 – dive into the exciting field of technical communication.
What skills do you need as a technical writer? We will provide you with clear information on every aspect of the diverse professional field of technical communication.
We are the world’s largest professional association for technical communication, with approximately 9,500 members, many committed volunteers, competent contacts, and big goals. Get to know the faces, motives, and structures of tekom.
