On-Demand Webinars
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Next-gen Analytics for Technical Content - Three use cases that shed the light on your documentation and transform your company business
Fabrice Lacroix
Abstract
Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are eclipsed by dedicated Content Analytics.
Analytics purposely-built for Technical Content generate the sort of insights that benefit not only the tech communication professionals but the entire company. In this webinar, you will learn how the documentation team can play a great part in the data-driven enterprise movement and deliver an increased value to the product teams, customers support, and ultimately, to the end users thanks to Next-generation Content Analytics.
Details
- starting time
- 14/01/21 | 11:00 clock
- ending time
- 14/01/21 | 12:00 clock
- Time zone
- Europe/Berlin
- Host/Hosters
- tekom Europe
- Recording
- Recording available only to logged-in members.
Speaker
Fabrice Lacroix
Fabrice Lacroix is a serial entrepreneur and a technology pioneer. He has been working for 25 years on the development of innovative solutions around search technology, content enrichment and AI. He is the founder of Fluid Topics, the leading Content Delivery Platform that reinvents how users search, read and interact with technical documentation.