tekom - Europe

On-Demand Webinars

The library contains recordings of our past webinars that you can watch at any time. This is a service exclusively for our members and you need to login to 'my tekom' to watch the recording.

User Experience

User Assistance: (Im)possible Future of Technical Communication

Angel Lafchiev

Mankind has sought ways to acquire and share information since the dawn of civilization. Since the industrial revolution, automation and scale have become driving factors in virtually all industries....

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Standards and Legislation

Safety communication for machinery and other products and the EU product safety regulations

Roland Schmeling

Safety communication, especially safety instructions and warning messages, are ruled mainly by the U.S. Standard ANSI Z535 series. The international standard IEC 82079-1 is in accordance with ANSI but...

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Multilingual Workflow Management - Life cycle of a translation project

Nancy Matis

Translation projects vary according to the client's requirements, the medium of the text to be translated, the target audience, and many other factors. Depending on the person in charge, the way they...

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Software Documentation

Making Agile Really Work: Tips and Best Practices for Tech Writers

Dobrinka Stefanova

Agile’s dynamic and unpredictable nature can be a challenge for technical writers. Join this webinar to learn tips and best practices collected from real-life Agile experience. You will learn how to...

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Intelligent Information

Are You Ready for Information 4.0?

Frau steht vor Skyline und bedient intelligente Applikationen
Marie Girard

Industry 4.0 is challenging how we deliver and manage content. It heralds a new era for information: Information 4.0. Technology shifts are inevitable, and when they happen they can be extremely...

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Tools and Technologies

What the Tag? From Confluence to DITA CMS in Less Than 80 Days

Justyna Adamczyk ,Barbara Szwarc

We will present the transition from creating and publishing documentation using Atlassian Confluence to working with DITA CMS as our main documentation tool. We will prove that even though moving to a...

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Technical Writing ,Translation

Bridging the Gap between Technical Communication and Translation

Dr. Birgitta Meex ,Dr. Daniela Straub

The processes of creating and translating/localizing information products are highly interwoven knowing that the content created by technical communicators along the product information life cycle...

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Intelligent Information

iiRDS – Introduction and Status

Frau steht vor Skyline und bedient intelligente Applikationen
Ralf Robers

Early in 2016 tekom started its working group “Information 4.0” to elaborate concepts and standards for technical communication in the context of “Internet of things” or “Industry 4.0”. The key...

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Technical Writing

TecCOMFrame – Technical Communication Competence Framework

Prof. Sissi Closs ,Dr. Jan Engberg

In most European countries, no programs of study in technical communication are offered and individuals enter the field without formal training. At the same time, technical communication is getting...

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Tools and Technologies

Structured Authoring in the Browser - the Possibilities of Web-based CCMS

Ralf Steiner

Dropbox, Google-Apps, iCloud – web-based tools have become a commodity. But what about tech writer tools? Many current CCMS are still based on the classic client-server model. But especially small and...

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