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tekom Certification System

Personal certification according to DIN EN ISO/IEC 17024

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Personnel certification based on DIN EN ISO/IEC 17024 is one of the best criteria today for testing the competence of a technical communicator. The orientation of the tekom certification according to the DIN EN ISO/IEC 17024 standard guarantees a high level of qualification for the certified technical communicators and proof of competence. We also ensure that our expertise is up to date. This is an important criterion for the competence and qualification of employees in technical communication nowadays, where the half-life of specialist knowledge is constantly decreasing.

According to the requirements of DIN EN ISO/IEC 17024, certified technical communicators must continuously expand and update their specialist knowledge. In addition, professional experience and continuous further training must be proven.

Employer companies and service providers can therefore assume that technical communicators certified on the basis of DIN EN ISO/IEC 17024 have sound and up-to-date knowledge and corresponding practical experience as technical communicators.

All interested persons or companies can find more detailed information here about the process of personal certification.

Prove your competence with the tekom certificate

The certification center of tekom Deutschland offers technical communicators and persons looking for professional work in the field of technical communication the certification of their competence. Certified persons can thus provide proof of compliance with the competence requirements documented by tekom Deutschland by a neutral certification center.

The certificate provides proof of the highest professional competence for employers and employees.

  • For employers, the certificate can guarantee that the certificate holder’s knowledge of the field is current, as certificates are only valid for a certain period of time – and ongoing further training and practical experience are a prerequisite for recertification.
  • Employees can ensure their job security or apply for a new professional challenge by demonstrating and maintaining their competence, which is confirmed by the certificate

Detailed information on the tekom certification system in accordance with DIN EN ISO/IEC 17024 and applicable regulations can be found in tekom's certification guideline.

Substantive basis of the tekom certification according to DIN EN ISO/IEC 17024

Qualification consultation, as well as further training by tekom-accredited training providers and the certification examination, are based on the tekom competence framework for technical communication. The defined competence profiles for the two qualification and certification levels are derived from this.

  • The tekom competence framework for technical communication is the starting point for qualification consultation.
  • It also provides information for continuing education providers on the learning content and the teaching perspective on the material to be taught. Learning objectives have been defined for the participants. It serves as a basis for the curricula.

  • The examination questions for the certification examination are derived directly from the tekom competence framework. The open examination questions can be formulated according to the following scheme: Question words, e.g. Which / aspect from a teaching perspective, e.g. requirements / learning content, e.g. component content management systems / learning objective, e.g. do you know?

For tekom certification according to DIN EN ISO/IEC 17024, the Opens external link in new windowtekom competence framework is presented in its teaching and examination-oriented view. The respective compulsory and optional modules for the respective competence profiles and certification levels, as well as the learning content in connection with the learning objectives, can be seen from this.

Public declaration on impartiality

The management of tekom Deutschland's certification center is fully committed to the impartiality of its certification activities and to all decisions and assessments relating to certification. All potential conflicts of interest are identified, analyzed and documented, in particular possible conflicts that can be traced back to intimidation, self-assessment, self-interest or familiarity and that could lead to partiality.

To ensure the impartiality and objectivity of all assessments and decisions, the staff of the certification center is independent of commercial influences of third parties in all activities and decisions of auditing and certification. If a risk to impartiality is nevertheless discernible, the management of the certification center will be notified immediately.

Further information can be found in the certification guideline for the tekom certification exam.