tekom - Europe

On-Demand Webinars

The library contains recordings of our past webinars that you can watch at any time. This is a service exclusively for our members and you need to login to 'my tekom' to watch the recording.

    Soft Skills

    Understanding the Psychology of Design: A Cognitive Approach to Usability

    Kirk St.Amant

    We continually perform different mental processes when using objects – everything from coffee cups to web interfaces.  These psychological dynamics affect the expectations we have for usability –...

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    Software Documentation

    The Pains of Composition: How to write your best documentation in a collaborative world

    Matt Reiner

    Creating content is difficult. It's an outpouring of the mind and soul onto a canvas. This process is challenging enough in private, and becomes increasingly difficult when writing in a collaborative...

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    Software Documentation

    Bake a Little Documentation Love into Your Product

    Matt Reiner

    That little bit of extra love and care is what turns a dessert into a delight. So what about your product? Why not bake some of that sweet, sweet documentation right in? Together, we'll learn that the...

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    Tools and Technologies ,Intelligent Information

    Erste Schritte mit dem iiRDS Open Toolkit

    Fabienne Lange ,Mariell Längle

    Das neue iiRDS Open Toolkit ermöglicht es, verschiedenste Inhalte mit iiRDS-Metadaten einfach und schnell auszuzeichnen und das Ergebnis als iiRDS-konforme Pakete zu generieren.

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    Software Documentation

    Next-gen Analytics for Technical Content - Three use cases that shed the light on your documentation and transform your company business

    Fabrice Lacroix

    Not all Analytics are created equal - nor do they all serve the same purpose. Web analytics are helpful for marketing content, but when it comes to online technical documentation, they are eclipsed by...

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    Software Documentation

    Manage Documentation for Software Development in Agile Environment with Remote and Distributed teams

    Monica Chis

    Agile development was originally imagined for clustered teams, or teams physically located together in the same office. Nowadays, during the COVID-19 pandemic, we have realized that we need a lot of...

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    Technical Writing

    Editing for Leaner Modern Content

    Technischer Redakteur vor dem Computer_Aufnahme von hinten
    Leah Guren

    All TechComm professionals work with complex content. You may have old legacy content that is overly formal, poorly structured, and contains unnecessary information. You know that you need to improve...

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    Software Documentation ,Technical Writing

    Authoring, Collaboration and CX - Miss One and You Miss the Point

    Technischer Redakteur vor dem Computer_Aufnahme von hinten
    Steve Wiseman

    Outline of contents:

    • documentation is more than "here's how the product works" - design thinking/interaction design and UX is now a core part of the development process
    • technical writers need to...

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    Translation

    The ABC of technical writing for high quality and cost efficient translation

    Anna Tellow ,Therese Allard

    This webinar will bring some practical insights during the content creation process to facilitate consistency in quality and cost efficiencies in the translation process. Special focus will be placed...

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    Terminology

    How to establish a true enterprise terminology management

    Klaus Fleischmann

    The last few months have shown us how much digital transformation and artificial intelligence have become anchored in everyday life. Often, it became painfully clear to us that terminology is THE...

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