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Technical Articles

Here you will find professional articles that have been published in the magazine Opens internal link in current window'technische kommunikation', in the Opens external link in new windowtcworld magazine or in other tekom publications since 1999. Anyone can search the article archive. But only tekom members can read entire articles. You will need your tekom membership number to register.


  • 2003

    Marc Achtelig: Why the Breadcrumbs Theory Cannot be Used for Navigation Concepts

    Using breadcrumbs Hansel and Gretel invented an easy and apparently effective navigation tool. The so-called “bread crumbs” can be found on many  [...]

  • technische kommunikation 3/2003

    Martin Jung: ... exclusively Italian red wine

    Technical writers write texts. User manuals and instructions, which use the spoken word as the medium, are somewhat rare. In written texts, however,  [...]

  • technische kommunikation 5/2003

    Jens-Uwe Heuer: More protection for the user

    25 years of technical communication are linked to a comprehensive legal development of individual judicial rulings from product safety to a  [...]

  • technische kommunikation 3/2003

    Anne Lehrndorfer: à la carte transactions

    Procedures and descriptions of actions determine our life. Our sense of procedures and transactions develops from the infant stages, right through  [...]

  • technische kommunikation 4/2003

    Andreas Baumert: Questions on Questions

    In events with investigative discussions, for example, at the tekom regional meetings, participants often hold lively discussions on their personal  [...]

  • technische kommunikation 5/2003

    Gregor Schäfer: Help as from a book?

    The force of habit makes us take many things so much for granted, that we hardly ever question them. The "state of the technology" is the measure of  [...]

  • Multilingual 1/2004

    Dena Bugel-Shunra: PDF Converter

    Latin-script languages. Windows 98SE/2000/Me/XP/NT4.0. www.scansoft.com. Download or CD format. [...]

  • technische kommunikation 4/2003

    Andrea Schmidt: Media-neutral Texts

    Whether it is a printed handbook, online-help or CD for training, publishing from one source of data seems to offer vastly more efficient information  [...]

  • technische kommunikation 2/2003

    Martina Schweiger: Many roads lead to JavaHelp

    Java is now the established software-programming environment for web applications. The biggest advantages of Java-applications are their platform  [...]

  • technische kommunikation 6/2003

    Tilo Ried: Why do we need information processes?

    Ratios are important for a transparent information process. Determining such ratios is a tedious job however, especially when there are not enough  [...]

  • technische kommunikation 6/2003

    Daniela Straub und Michael Fritz: Comparison with system

    A "benchmark" is essentially a standard in the field of surveying. The benchmark is also an eponym for a method which enables systematic comparison of  [...]

  • technische kommunikation 4/2003

    Marcus Kesseler: XML out of a Toolkit

    Whether it is a user or a developer - the one who invests in technology and knowledge, opts for manufacturer and standards. With .NET Microsoft now  [...]

  • technische kommunikation 4/2003

    Jasmin Franz und Martina Schermer: The Intelligent Search Engine

    Fast access to technical information is one of the prerequisites for a frictionless and efficient working method and, at the same time, it poses a  [...]

  • technische kommunikation 4/2003

    Barbara Soukup: Say it in a Letter

    Economically difficult times demand more power of persuasion to win over new customers and retain the existing ones. The same also applies to service  [...]

  • technische kommunikation 4/2003

    Klara Decker: Type setting system with no license costs

    LaTeX is the name of a type setting system that is suitable for the creation and design of technical documentation. Its big advantage: there are no  [...]

  • technische kommunikation 5/2003

    Hans Krings: Test-it before you trust-it

    Basically testing Technical Documentation is like going to a dentist. All of us know that it is in our best interest to get dental check-ups done at  [...]

  • technische kommunikation 5/2003

    Piet Westendorp: Moores Law of User Support

    Easy to operate devices hardly stand a chance in today’s market place. Consumers seem to want to buy more complex devices, which, in addition to their  [...]

  • Multilingual 1/2004

    Terry Shidner: Preparing to Enter the China Markets

    Since Deng Xiaoping assumed the reins of power in the late 1970s, no country has modernized as fast - or as drastically - as China. During the last  [...]

  • technische kommunikation 5/2003

    Ulrich Thiele: Initially it was the golf ball

    The development of the technical communication in the last 25 years also reflects the collective development of economically useful electronic data  [...]

  • technische kommunikation 6/2003

    Josef Schneeberger: Documentation through Goggles

    Virtual technical documentation, integrated into working overalls and data goggles, is still a pipedream. The corresponding technical devices are  [...]