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Technical Articles

Here you will find professional articles that have been published in the magazine Opens internal link in current window'technische kommunikation', in the Opens external link in new windowtcworld magazine or in other tekom publications since 1999. Anyone can search the article archive. But only tekom members can read entire articles. You will need your tekom membership number to register.


  • 2004

    Ute Mitschke: Working with Book files in Adobe FrameMaker

    In FrameMaker you work on a Book file to manage several files as if they were a single large document. The FrameMaker Book offers you many additional  [...]

  • 2004

    Frank Thissen, Silke Wagener: Technische Redakteure in der Klemme

    Stronger user orientation, focusing on the essentials, a wider usage of pictures and better structuring, these are some of the requirements when it  [...]

  • 2004

    Carel Jansen: Totally dismissed, or carefully perused?

    Anyone involved in writing instruction manuals or usage instructions (user manuals and instructions for operation) has surely met with reactions  [...]

  • 2004

    Marcus Bollenbach: EDD based formatting in FrameMaker

    Today generating or editing XML files is no longer perceived as a problem while handling XML based Workflows. Most common database tools can output  [...]

  • 2004

    Dipl.-Ing. Ute Mitschke: Creating lists and directories in Adobe FrameMaker

    Generated files in FrameMaker happen by extracting the contents of documents and arranging these contents in alphabetical order, or in the order of  [...]

  • 2004

    Christian Brockstedt: What customers really want: To quickly use the new device

    In the area of consumer goods, a customer buys a new device to profit from the benefits (promised or hoped-for) as quickly as possible. Be it to  [...]

  • technische kommunikation 3/2003

    Tilo Ried: Event-driven process chains for better flows

    Technical documentation is dependent on product information from almost all business departments. For a rapid and goal-oriented information flow, it  [...]

  • 2004

    Ulrich Wachowius: Collaborative terminology work - technical communication without barriers

    The long-awaited breakthrough in seamless global cooperation in terminology appears to have advanced by one more decisive step, with the availability  [...]

  • technische kommunikation 3/2004

    Thorsten Kahlich: Writing for the large market

    English is doubtless the language of the world. However, the most number people in the world communicate using a different language: Chinese.  [...]

  • 2003

    Daniela Straub: Creating Professional Customer Questionnaires

    During this workshop you will work out in small groups the relevant aspects of Developing and Conducting Customer Surveys. [...]

  • technische kommunikation 3/2004

    Jens-Uwe Heuer: Legal aspects of the Eastern Expansion

    The Czech and Slovak Republic, Estonia, Latvia, Lithuania, Poland, Hungary, Malta and Cyprus are the new members of the European Union. Right on time,  [...]

  • technische kommunikation 3/2004

    Carl-Heinz Gabriel: New standard for machines

    The DIN EN 292 standard is one of the earliest standards to be harmonized for entire Europe. Meanwhile the standard is old and a follow-up to it is  [...]

  • technische kommunikation 3/2004

    Torsten Machert: Everything is different with us

    The story describing the construction of the tower of Babel and its consequences is well known since long. As though the problems arising from the  [...]

  • technische kommunikation 3/2004

    Dieter Gust: Inherited burdens still persist

    Well! The latest version of FrameMaker covers - just like before - the Asian market. But FrameMaker 7.1 is still anything but groundbreaking. The  [...]

  • technische kommunikation 3/2004

    Anja Edelmann: Beyond the Trodden Path

    This article is intended for Technical Editors searching for an alternative to commercial Online Help authoring systems. You should first be familiar  [...]

  • 2004

    Jörg Ertelt: Quick Find

    The index is an alphabetically arranged set of keywords that helps in searching through documentation of all kinds based on the content. This is the  [...]

  • 2004

    Georg Eck: Accessibility

    "The power of the Web is in its universality. Access by everyone regardless of disability is an essential aspect." [W3C Director and inventor of the  [...]

  • 2004

    Ralf Geyer: Testing the usefulness of instructions through practical usability tests

    Errors in instructions such as errors in the description of handling procedures, poorly organized contents or even missing information frustrate the  [...]

  • technische kommunikation 5/2003

    Carl-Heinz Gabriel: The backbone of the internal market

    Standards are an indispensable component on the road towards European harmonization. Standardization removes trade barriers and holds the common  [...]

  • 2004

    Marcus Bollenbach: XML Publishing using FrameMaker – pragmatically, practically and efficiently

    One of the major hurdles while creating a structured application for FrameMaker (or even while introducing a structured Workflow in general) is the  [...]