Analytics and Tech Doc: the dawn of a new era

SpeakerFabrice Lacroix
HostOpens internal link in new windowtekom France
DateTuesday, June 5
Time11:00 AM (CEST)
AbstractUnderstanding how product documentation is consumed can fuel your company with data that has the potential to transform operations and impact strategic decisions. To gain this insight, you need to change the way you track and mine the behavior of users when they search, read and interact with your technical content. By combining the latest delivery, text-mining and analytics technologies, you will transform tech content into a sensor and its delivery into a data generator. You will thereby unleash a tremendous potential of information innovation.
Learning goalsAfter reviewing the flaws of the "old" approaches to content analytics, we will study how to properly capture the interactions of users with content. We will also explore the different levels of value that we can derive from modern delivery, text-mining and analytics technologies. We will see how those new technologies can multiply the value of tech content.
Speaker bioFabrice Lacroix is the founder of Antidot, the company that puts enterprise content to work. A serial entrepreneur, he has been working for 25 years on the development of solutions that help customers make the most of their content and enhance their operating efficiency.
RegistrationRegistration is free for all tekom members (you will need your member ID for the registration). Non-members pay a fee of 34.00 EUR (excluding VAT). Please register here.