Presentations and Speakers

Speaker

Nolwenn KERZREHO

OrganizationComponize Software
TitleIntroduction: DITA, myths and legends (Download presentation)
AbstractDITA certainly creates a lot of internet traffic, blogs, interest and sometimes (very) heated discussions. But what exactly is DITA? Why would your organization benefit from it? This introduction piece will provide basic information to understand DITA and tips to choose the best path for your technical publication team – avoiding fog and swamps and giving a wide birth to just a few dragons.
Bio  Nolwenn Kerzreho is a Presales Consultant for Componize, the software editor developing Componize DITA-focused Component Content Management System (CCMS). As a technical writer, information architect and trainer, she has led the DITA adoption effort at Technicolor, a technology leader in digital and video services. Nolwenn is also an adjunct teacher at University of Rennes 2, focusing on user-oriented documentation, international standards, and XML-based authoring.

 

 

Speaker

Sarah ROSEN

OrganizationAstellia
TitleOpens external link in new windowSmall Team DITA for Big Business (link to presentation)
AbstractFor almost two years, Sarah has been undertaking the inspiring challenges that implementing DITA poses to her Company and team.
“Small team DITA by no means indicates small scale production.” Through specific examples, Sarah takes us through her experiences of implementing DITA for a tier-one, multinational operating in over 20 countries worldwide. Starting from the first stages, to today’s challenges and beyond, she reviews the major successes and mistakes when adopting and adapting the XML-DITA standard.
Bio  Sarah Rosen is a recent graduate from the prestigious CFTTR Master's degree program in Rennes, and is specialized in the XML-DITA standard.
Before moving from the United States to France in 2008, she completed her Bachelor’s of Arts degree at Western Michigan University with a double major in French Linguistics and Technical Writing. She spent the first two years in France teaching business English to french high school students and business professionals. Aiming to return to her initial field of expertise, Sarah re-entered the classroom, as a student this time, and completed her Master’s degree in Multi-Lingual Technical Communication and Translation at the University of Haute Bretagne in 2012.
She currently writes and manages technical communication and documentation at Astellia. Astellia is a leading global provider of mobile network monitoring and optimization solutions. Astellia works with over 180 mobile network operators that provide services to over 1 billion subscribers around the globe.

 

  

Speaker

Aurélia SARNOWSKI

OrganizationCoheris
TitleDITA Pilot Project: A key success factor for your migration (Download presentation)
AbstractBefore moving to DITA, we were using two different tools: the unstructured version of FrameMaker for the documentation in PDF, and Help & Manual for the online help in WebHelp. When we hired new talents in the team, we started thinking about our legacy content improvement, and the implementation of structured documentation and single-sourcing publishing. Moving to DITA was the best solution for us:
  • at the team and company levels: to deal with our issues and improve our processes, save time and money, etc.
  • at a more general level: to improve the quality and modernize the documentation, be more user-oriented, etc.
So, we first defined a business case, and succeeded in convincing our management to implement a project to migrate our documentations to DITA, and to invest in new tools (oXygen, SVN, etc.). Then, we defined a strategy to adopt and a general action plan, based on six major stages, each one resulting in tests and pilot projects. Each pilot project meets specific objectives, follows a methodology, and aims at dealing with all the issues we may encounter during the migration. It ends with a presentation of results to the management or co-workers, and results in an analysis and adjustment period at the team level. We also defined a more detailed action plan, with specific actions and dates, updated and prioritized regularly. Thus, this presentation will be about the implementation of a DITA Pilot Project, but it will also highlight our strategy step-by-step before migration. Both are critical to make it successful and gain the maximum benefits from DITA.
Bio  I started as a Junior Technical Writer in 2008, after graduating from the University of Rennes 2 in France (Master in Translation-Localization & Multilingual and Multimedia Communication). I was hired by Coheris, a developer of solutions dedicated to Customer Relationship Management and Business Intelligence based in Suresnes near Paris. When my manager left in 2011, I became the new manager of the Technical Writing Service in the Research and Development Department of my company. Since that time, I recruited a Junior Technical Writer and an Intern with DITA and structured writing skills. I was also trained myself in the Minimalism principles by Marie-Louise Flacke in June 2012, and DITA by Olivier Carriere in January 2013. Today, I am now working with my team on the improvement of our documentation, and the implementation of new solutions and best practices in order to save time (among which DITA and Minimalism), and to maximize our production with a user-oriented approach.