June 16,2016

Technical Communication in Europe:

From the North to the South, and from the East to the West…

Kiriaki Kampouridou

Four different conferences on technical communication covered all the geographic regions of Europe in May and June 2016. Experts and professionals came together in Bologna, Copenhagen, Sofia and Utrecht to discuss the latest industry trends.

The series of European conferences started on May 10-11 with COMTecnica in Bologna, Italy where, in cooperation with the Italian association COM&TEC, experts and professionals in TC convened to discuss the main conference theme, "Intelligent Information". You can gain some more insights into the conference in this event report.

The second European conference, NORDIC TechKomm, took place in Copenhagen on May 24-25, supported by tekom Danmark. The two-day conference focused on Intelligent Information as well. The first day offered presentations and interactive sessions and the second day various workshops with international experts.
The attendees had the chance to discover a wide range of presentations: dynamic content delivery, metadata, and responsive websites, as well as tool-based approaches and terminology consolidation.

The workshops on the second day provided the opportunity for immersion in topics such as: writing for translation, from structured authoring to content delivery on mobile apps, as well as taxonomy and structured content or knowledge modeling.

Software Documentation in Bulgaria – Designing for Knowledge in the Netherlands

Knowledge on TC continued to spread with the Evolution of Technical Communication (ETC) conference in Sofia on June 2-3, where the focus was on software documentation. It is important to mention that the Bulgarian tech comm community has grown over the last years and thus, over 100 attendees were estimated to have been at the conference, which was supported by tekom Bulgaria.

The two-day event offered presentations and sessions on the first day on topics such as single-source publishing, content delivery, and user feedback as well as web analytics for documentation and more.

The workshops on the second day offered the participants the opportunity to learn about technical authoring tools, creating storyboards for an instructional video or a DITA open toolkit, and more.

The last conference took place in Utrecht: At Information Energy on June 8-9, international "Infomedians" came together not only to participate in talks focused on content strategy and information management, but also to interact with experts and peers in the Infomedian Arena. The Infomedian Arena is an open space for Infomedians to discuss, share ideas, pitch innovations or propose new businesses.

At the end of the discussion, the Infomedian of the Year Award was awarded by a jury of visitors, partners and Information Energy staff:

Wim Hooghwinkel, Program Manager Information Enegry, presents Andy McDonald with the Infomedian of the Year Award

At the Tools Day on June 9, attendees had the chance to become familiar with a variety of tools in the field of techdoc management and dynamic publishing, which were presented in different workshops. There were tool presentations on the topics of multichannel publishing, using virtual and augmented reality for education and technical support, optimization of the information production process, and more.

The attendees of all four conferences took the chance to network with their peers during coffee breaks and dinners:

Stay tuned for next year when the conferences open their doors again!