March 24, 2017

COMTecnica 2017:

Experts in TC Gathered in Bologna on March 22-23 to Discuss New Challenges

Kiriaki Kampouridou

How do companies deal with new technical challenges in the era of Industry 4.0 and the Internet of Things (IoT)? At COMTecnica 2017, international expert speakers came together to present current and future methods as well as tools to show how companies can face these challenges.

For the second time in a row, COMTecnica, the conference for professionals in technical communication, was hosted by tekom Europe in cooperation with COM&TEC and took place in Bologna, Italy. The main conference topic was "Intelligent Information". The participants, who came mainly from Italy, had the chance to exchange knowledge, share best practices, and grow their network as well.


Dr. Michael Fritz (CEO tekom Europe) presenting on Intelligent Information

From Intelligent Service Information to Simplified Technical Italian

On the first conference day, there was a wide range of presentations in English and in Italian. Attendees could participate in lectures as well as in interactive sessions and workshops covering many topics in TC.

Among others, the following presentations were given:
From “Technical to Marketing”: strategies and methods to enhance technical contents
Come Semplificare la Redazione Tecnica Multilingua con ITS
Intelligent Information - the "business case" of SDF Group
Experiences in providing easy access to complex data to repair complex products

Speaker Vilma Zamboli

The second day offered a variety of workshops and tool presentations ranging from topics such as the challenges of the eCommerce transformation journey to intelligent service information in technical communication and the validation of technical documentation.
The conference closed with the Academic Colloquium with seven professors exchanging on the state of the art of university courses in TC in Italy.

Many Opportunities for Exchanging and Networking

Participants also gained the opportunity to exchange ideas, personal experiences, and their point of view during the interactive sessions.

During these sessions, participants were divided into small groups, discussing topics such as "Future requirements for technical writers", "Internet of Things", and "Mobile Documentation".  

At the end of the first conference day, the participants presented their results from the interactive sessions.

Interactive session on the future requirements of Technical Writers


The participants were very dedicated 

The coffee breaks and the networking dinner also offered a good way to exchange and network with TC professionals and experts.


For us, it was a great opportunity to meet the tech comm community in Italy and to see how the conference has attracted even more people this year.