Event Announcement

May 28, 2018

Information Delivery by Apps & Co.

Information Delivery by Apps & Co. is organized by tekom Magyarország, Proford, Károli Gáspár University, AATC, and tekom Österreich. After last year’s success, we would like to further improve the information flow and cooperation between tech communication professionals in Austria and Hungary. Join us and take part in this initiative!

Take the chance to get to know about new trends in user support with emerging technologies. If you are interested in mobile applications or chat bots and would like to hear more about their documentation and translations aspects, come and spend the day with us!

Why attend?

We are bringing interesting topics I the field of information delivery. Come to the event, meet and learn from fellow technical communication professionals! Come and have fun with us!

The event will provide you with plenty of opportunities to ask questions, seek answers, network and exchange ideas.
Besides showing the need for innovative tools for information delivery, we would also like to emphasize the importance of using technology in a creative way. Top-class speakers will give interesting presentations and will gladly answer your questions in the concluding panel discussion.
We will wrap up the day in a networking session with some beer & wine.


09:30 – 10:00Check-in, coffee & tea
10:00 – 10.10Opening, welcome
10:10 – 10.50Strategic Quality Management: How LSPs & end customers can work together on integrated voice quality in the mobile age (Klaus Fleischmann, Kaleidoscope)
10:55 – 11.35Mobile meets user assistance – best practices for people-centric user experience (Ágnes Czinkóczki, SAP)
11:40 – 12.10Mass personalization – how to keep a human touch with chatbots? (Ákos Deliága, Talk-A-Bot)
12:10 – 13.10Lunch break
13:10 – 13.45Needles and haystacks – Improving the search experience of the modern user (Márton Klausz, DTC Enterprise)
13:50 – 14.20Viva la revolución! – Why technical communicators are revolting (Rob Gillespie, Parsons)
14.25 – 14.45E-dictate – A multi-language voice dictation system for translators and technical writers (István Eke SHC International)
14.45 – 15.00Coffee break
15.00 – 16.00Panel discussion
16.00 – 17.00Networking, beer & wine