November 14, 2017

Event report

Reuse strategies and information architectures applied to CCMS usage

Holger Thater, Per Harbo Sørensen and Dorte Breitenstein Kristensen

How do you structure your content to optimize reusability? At this event we discussed best practice for structuring content, classification of topics, information architecture and CCMS usage. The speakers gave both theoretical knowledge and examples from their daily work.

Event sponsor: Siemens Gamesa Renewable Energy A/S (visit website)

The event was held on November 14, 2017 at Siemens Gamesa Renewable Energy in Brande, Denmark.

 

 

 

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Visit at Siemens Gamesa Diagnostic Center

Wind turbines are often located in remote areas. The remote monitoring and diagnostics services, keep eyes and ears on Siemens Gamesa Renewable Energy's wind turbines worldwide and resolve alarms with no need for a service team to visit the site. In addition, the diagnostic experts can detect potential errors before they become serious.
We visited the Siemens Gamesa Diagnostic Center and learned why this is an important part of Siemens' portfolio of value-added services.

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Welcome and introduction

Per Harbo Sørensen
Spokesperson at tekom Danmark

LINK TO PRESENTATION

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Presentation 1:Reuse and dynamic content in Tech. Doc.

Keld Jellesen
CEO and Founder, Advice2u

LINK TO PRESENTATION

In this presentation Keld Jellesen, Advice2u, primarily used DITA as the mechanism to describe reuse and dynamic content. We saw practical examples with offset in XML, so for people who is not used to structured content in XML Keld also projected this into more unstructured concepts for making technical documentation. Besides consulting in DITA-XML Advice2u are also developing stuff around DITA-XML like stylesheet work. Advice2u is also a software development company and has developed a platform based upon DITA, where people easily can develop mobile applications e.g. checklists. Advice2u is based at the Science Park at DTU (Danish Technical University).

Keld Jellesen talked about reuse and dynamic content in technical documentation particularly in relation to big machinery with high complexity like wind turbines and airplanes. Most likely this will also work in other fields/domains. It is just a matter of extrapolating the concepts.

Keld has a long history in structured contents and XML. He started around 1996 working in the aviation industry and has been involved in standardisation work in S1000D and DITA (both Tech.Doc. XML protocols).


Keld Jellesen

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Presentation 2:Content reuse strategy at Grundfos

Francois Guillome
Project Engineer, GRUNDFOS Holding A/S

LINK TO PRESENTATION

At Grundfos, the Technical Marketing department is driving the implementation of a content reuse strategy, based principally on the xml standard for structured authoring, DITA. Francois Guillome explained how Grundfos is planning their reuse strategy and how at the same time they are experimenting with it. Furthermore he presented how their vision for reuse defines the requirements for a new CCMS.


Francois Guillome

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Presentation 3:Implementation of a CCMS reuse strategy

Sara Gangelhof
Process Expert, Siemens Gamesa Renewable Energy A/S

LINK TO PRESENTATION

Esben Keller
PLM Systems Specialist, Siemens Gamesa Renewable Energy A/S

LINK TO PRESENTATION

1. Introduction to Siemens Gamesa and our organisational set-up within the documentation area (including tools and systems).
2. Defining a reuse strategy for our CCMS.
3. Preparing for CCMS implementation and optimal reuse in our Blades organization.


Sara Gangelhof


Esben Keller

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